Your Questions Answered
Your Peace of Mind Protected.
Welcome to the Myrica Pay Help Center. Here you'll find quick, clear answers about using your digital wallet, sending money, paying bills, shopping with merchants, managing your account, and staying secure.
If you need further assistance, our Support Team is always here to help.
Top Help Categories
Browse by topic to find the answers you need
Account & Registration
How to create an account, verify identity, update details, and secure your wallet.
Wallet & Payments
Adding money, sending money, paying bills, using Myrica Pay for daily spending.
Merchant & Agent Support
Accepting payments, managing transactions, commissions, settlements, cash in/out.
Transfers & Global Payments
Sending money locally, across Africa, or internationally with transparent fees.
Fees, Limits & Rates
See how fees work, what limits apply, and how exchange rates are calculated.
Security & Compliance
Learn how we keep your money safe and how our compliance-first framework works.
Troubleshooting
Failed transfers, card issues, delayed payments, app errors, and more.
Frequently Asked Questions
Upgraded, expanded, accurate, and ecosystem-wide
Download the app, enter your phone number, and follow the prompts to create your secure wallet. Verification is quick and helps keep your money safe.
Need More Help?
We're here to assist you anytime.
In-App Support
Tap Help Center → Chat with Support
Business & Compliance
legal@myricapay.appSubscribe for Updates
Stay informed about new features and countries.