Terms of Service

Last updated: February 25, 2025

Table of Contents

Agreement to Terms Our Services Eligibility and Registration Fees and Payments User Responsibilities and Conduct Intellectual Property Rights Third-Party Services Disclaimer of Warranties Limitation of Liability Indemnification Term and Termination Governing Law and Dispute Resolution Changes to Terms Contact Us

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Myrica Pay ("we," "our," or "us") governing your access to and use of our website, mobile application, and money transfer services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

You must be at least 18 years old and capable of forming a binding contract with us to use our Services. By using our Services, you represent and warrant that you meet these requirements.

Our Services

Myrica Pay provides money transfer services that allow you to send and receive funds domestically and internationally through various delivery methods, including bank deposits, cash pickups, mobile wallets, and cryptocurrency transfers.

Service Availability

Our Services are available in select countries and territories worldwide. The availability of specific services, payment methods, and delivery options may vary by location and is subject to change without notice. We reserve the right to refuse service to anyone for any reason at any time.

Service Modifications

We may modify, suspend, or discontinue any aspect of our Services at any time, with or without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

Transaction Processing

We will process your transactions in accordance with your instructions and applicable laws and regulations. Processing times may vary depending on the payment method, delivery option, destination country, and compliance requirements. We cannot guarantee specific delivery times and are not responsible for delays caused by factors outside our control.

Eligibility and Registration

Eligibility Requirements

To use our Services, you must:

Account Registration

To use certain aspects of our Services, you may need to register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Identity Verification

We are required by law to verify your identity before allowing you to use certain Services. You agree to provide any information and documents we request for this purpose, including but not limited to your name, address, date of birth, government-issued identification, and source of funds. We may use third-party service providers to verify your identity and may periodically request updated information.

Account Security

You are responsible for maintaining the security of your account. You agree to:

Fees and Payments

Service Fees

We charge fees for our Services, which may vary based on factors such as the transaction amount, payment method, delivery option, destination country, and currency exchange. The applicable fees will be disclosed to you before you confirm each transaction. By completing a transaction, you agree to pay all applicable fees.

Exchange Rates

For international transfers involving currency conversion, we apply an exchange rate that includes a margin over the base exchange rate. The exchange rate will be disclosed to you before you confirm each transaction and may differ from rates provided by other financial institutions or shown in public sources.

Payment Methods

We accept various payment methods, which may include bank transfers, debit cards, credit cards, digital wallets, and cryptocurrency. The availability of payment methods may vary by location and is subject to change without notice. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate and complete.

Refunds and Cancellations

You may cancel a transaction and request a refund if the funds have not yet been disbursed to the recipient. Cancellation and refund policies, including any applicable fees, will be disclosed before you confirm each transaction. We reserve the right to deny refund requests if we suspect fraud or if the transaction violates these Terms or applicable laws.

User Responsibilities and Conduct

When using our Services, you agree to comply with these Terms, all applicable laws and regulations, and any guidelines or policies we may publish. You also agree not to:

Recipient Information

You are responsible for providing accurate recipient information, including the recipient's name, contact information, and bank account details (if applicable). We are not responsible for errors or delays resulting from incorrect or incomplete recipient information.

Transaction Purpose

You agree to use our Services only for legitimate purposes, such as sending money to family members, paying for goods or services, or making investments. You must not use our Services for any illegal or prohibited activities, including but not limited to money laundering, terrorist financing, or purchasing illegal goods or services.

Communication with Recipients

You are responsible for communicating with your recipients about your transactions, including providing them with any tracking numbers or reference codes. You should advise your recipients not to share this information with anyone except authorized representatives of Myrica Pay.

Intellectual Property Rights

Our Intellectual Property

Our Services and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by Myrica Pay, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purposes. This license does not include:

Feedback

If you provide us with feedback, comments, or suggestions regarding our Services, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such feedback without restriction.

Third-Party Services

Our Services may integrate with or contain links to third-party websites, services, or resources that are not owned or controlled by Myrica Pay. We do not endorse or assume any responsibility for any third-party services, and we will not be liable for any loss or damage caused by your use of third-party services.

Your use of third-party services is subject to the terms and privacy policies of those services. We encourage you to review the terms and privacy policies of any third-party services you access through our Services.

Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

MYRICA PAY, ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT: (A) OUR SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) OUR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING OUR SERVICES WILL MEET YOUR REQUIREMENTS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYRICA PAY, ITS SUBSIDIARIES, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES; (C) ANY CONTENT OBTAINED FROM OUR SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO OUR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT PAID BY YOU TO US FOR OUR SERVICES DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) $100.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You agree to defend, indemnify, and hold harmless Myrica Pay, its subsidiaries, affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to our Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your content or use of the Services caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of our Services.

Term and Termination

These Terms shall remain in full force and effect while you use our Services. We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. If you wish to terminate your account, you may simply discontinue using our Services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Dispute Resolution

Governing Law

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall be resolved as follows:

Class Action Waiver

YOU AND MYRICA PAY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our website or within our mobile application. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the Terms as modified.

We will provide notice of material changes to these Terms by posting a prominent notice on our website or by sending you an email or other notification. The date at the top of these Terms indicates when they were last updated.

It is your responsibility to review these Terms periodically to stay informed of updates. If you do not agree with the revised Terms, you must stop using our Services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Myrica Pay

Attention: Legal Department
40 Wilkinson Road
Freetown, Sierra Leone

Email: [email protected]
Phone: +1 (835) 226-8352

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