Learn how to protect yourself from fraud and stay safe when sending money.
At Myrica Pay, we're committed to keeping your money and information safe. We employ advanced security measures to protect our systems, but it's equally important that you understand how to recognize and avoid common scams.
Fraudsters are constantly developing new techniques to trick people into sending money or sharing sensitive information. By learning to identify these scams, you can help protect yourself and your loved ones.
Someone asks you to send money upfront to receive a larger sum later (e.g., lottery winnings, inheritance, or investment returns). After you send money, the promised funds never arrive.
Red Flag: If someone you don't know promises you money but requires you to pay something first, it's almost certainly a scam.
Someone builds a romantic relationship with you online, gains your trust, and then asks for money for an emergency, travel expenses to meet you, or an investment opportunity.
Red Flag: Be cautious if someone you've never met in person asks you to send them money, especially if they avoid video calls or always have excuses for why they can't meet.
You receive a call, text, or email claiming a family member is in trouble (arrested, hospitalized, or stranded) and needs money immediately. The scammer may impersonate your relative or claim to be an authority figure.
Red Flag: Always verify the emergency by contacting the family member directly using a number you know is theirs, even if the caller insists on keeping it secret.
You're asked to send money for an online purchase using a money transfer service instead of a secure payment platform. After sending the money, you never receive the item.
Red Flag: Be wary of sellers who only accept payment via money transfer services. These payments offer no buyer protection and cannot be reversed.
You receive emails, texts, or calls that appear to be from Myrica Pay or another trusted company asking you to verify account information, provide your password, or click on a link.
Red Flag: Myrica Pay will never ask for your password, PIN, or full account number via email or text. Always access your account directly through our official website or app, not through links in emails.
Someone promises high returns with little or no risk on an investment opportunity, often involving cryptocurrency, forex trading, or a business venture. Once you invest, your money disappears or you're asked to pay additional fees to access your returns.
Red Flag: Be skeptical of unsolicited investment opportunities, especially those promising exceptional returns. Legitimate investments come with risks and rarely guarantee profits.
We use bank-level encryption to protect your personal and financial information both in transit and at rest.
Our systems continuously monitor transactions for suspicious activity and potential fraud patterns to keep your money safe.
We use bank-level encryption to protect your personal and financial information both in transit and at rest.
If you believe you've been scammed, contact our customer support immediately at +1 (835) 226-8352. While money transfers are typically quick and cannot be reversed once collected, we may be able to help if the funds haven't been picked up yet. You should also report the scam to local law enforcement and relevant regulatory authorities.
In most cases, once a money transfer has been completed and the funds have been collected by the recipient, the transaction cannot be reversed. This is why it's crucial to verify who you're sending money to before completing a transaction. If the funds haven't been collected yet, you may be able to cancel the transfer and request a refund.
We use a multi-layered approach to verify identities, including document verification (government-issued IDs), biometric verification (selfie matching), and address verification. The level of verification required may increase based on transaction amounts, account activity, and risk factors.
Yes, our cryptocurrency transfers are secured with industry-standard protocols. However, be aware that cryptocurrency transactions are generally irreversible once confirmed on the blockchain. Only send cryptocurrency to people or businesses you know and trust, and always double-check wallet addresses before confirming transfers.
Download our comprehensive guide to learn more about common scams and how to protect yourself.
Stay informed about the latest scams targeting money transfer users in your area.
If you suspect fraud or have been targeted by a scammer, please report it immediately. Your report helps us protect you and other customers.